Accessibility Statement

Last Updated: August 29, 2024

Clearvisionrer is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Measures to Support Accessibility

Clearvisionrer takes the following measures to ensure accessibility of our services:

Include accessibility as part of our mission statement and internal policies
Integrate accessibility into our procurement practices and development processes
Provide continual accessibility training for our staff
Assign clear accessibility goals and responsibilities
Employ formal accessibility quality assurance methods

Accessibility Features

Our website includes the following accessibility features:

Alternative text for images and non-text content
Keyboard navigation support throughout the site
Clear heading structure and semantic HTML markup
Sufficient color contrast ratios for text and interactive elements
Descriptive link text that indicates destination or purpose
Form labels and instructions for all input fields
Consistent and predictable navigation patterns
Resizable text without loss of content or functionality

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with the following assistive technologies:

Screen readers including JAWS, NVDA, and VoiceOver
Speech recognition software
Screen magnification tools
Alternative input devices

Our website is designed to work with recent versions of the following browsers:

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge

Technical Specifications

Accessibility of our services relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:

Uploaded user content may not be fully accessible as we cannot control content created by third parties
Some third-party services integrated into our platform may have their own accessibility limitations
Older archived content may not meet current accessibility standards and is being updated progressively

If you encounter any accessibility barriers, please contact us using the methods described below.

Assessment Approach

Clearvisionrer assessed the accessibility of our services by the following approaches:

Self-evaluation using automated accessibility testing tools
Manual testing with keyboard-only navigation
Testing with screen readers and other assistive technologies
External accessibility audits conducted by qualified specialists
Ongoing user feedback and testing

Feedback and Contact Information

We welcome your feedback on the accessibility of our services. Please let us know if you encounter accessibility barriers:

Email: [email protected]
Phone: +60143657481
Postal Address: 15, Tingkat, 1, Jalan Sri Damak 17, Taman Sri Andalas, 41200 Klang, Selangor, Malaysia

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may escalate your complaint through the following process:

Contact our support team at [email protected] with details of your accessibility concern
If the issue is not resolved to your satisfaction, request escalation to our management team
We will review your complaint and provide a formal response outlining our proposed resolution

Ongoing Accessibility Efforts

Clearvisionrer is committed to maintaining and improving the accessibility of our services. Our ongoing efforts include:

Regular accessibility audits and testing cycles
Continuous staff training on accessibility best practices
Updating content and functionality to meet evolving standards
Incorporating accessibility considerations into all new features and updates
Engaging with users with disabilities to understand their needs and experiences

Third-Party Content

Some content on our platform may be provided by third parties or users. While we encourage all content providers to follow accessibility guidelines, we cannot guarantee the accessibility of all third-party content. We are committed to working with content providers to improve accessibility wherever possible.

Mobile Applications

If we provide mobile applications, we strive to ensure they are accessible and compatible with mobile assistive technologies. We follow platform-specific accessibility guidelines for iOS and Android applications.

Updates to This Statement

We will update this accessibility statement when we make significant changes to our services or when we receive feedback that indicates improvements are needed. This statement was last updated on August 29, 2024.